Work Experience

Project Coordinator

Think Shift

Served as the cornerstone of the Accounts Team, ensuring smooth project workflows and efficient communication with clients and internal stakeholders, resulting in dozens of successful projects.
Took ownership of project plans/schedules, managing administrative details and documentation with meticulous attention to detail.
Collaborated with media strategists and creative professionals, to coordinate project activities and facilitate campaign launches.
Managed multiple projects simultaneously, creating briefs, estimates, and project dashboards with project budgets of up to $300K.

Digital Project Manager/Acoount Coordinator

Acorn Strategy

Using an iterative approach, I managed up to 40 accounts and effectively led clients toward project completion using Basecamp.
As a T-shaped individual, I collaborated with web developers/designers to provide stakeholders with timely project updates and solutions.
Translated complex project updates from the data team into digestible briefings for the stakeholders.
Conducted client activation meetings, and informed them of the agile project agenda, scope, and web/data process.

Ecommerce Advisor

Digital Main Street

Directed and supported a group of diverse clients toward project completion using HubSpot.
Advised small business owners on digital marketing best practices as well as strategies to increase exposure.
Educated clients on how to manage Shopify and square sites as well as built optimized pages for various businesses.

SEO Digital Account Coordinator

Cheil Canada

Implemented SEO-related updates to Samsung websites using AEM. Resulting in accurate real-time changes.
I familiarized myself with SEO best practices on the Samsung websites, assisting in their SEO guidelines.
Became comfortable with using AEM in tandem with JIRA to execute tasks and collaborate with others in an organized fashion.
Assisted in reviewing website content in collaboration with other departments/team members for legal/SEO accuracy.

Ecommerce Coordinator

Mosaic North America

As an eCommerce Coordinator, I played a pivotal role in helping small-to-medium-sized businesses scale and adapt during the early stages of the COVID-19 pandemic, navigating the challenges and accelerating growth in an uncertain environment.
Advised small-to-medium businesses on eCommerce platform selection (Shopify, Square, Lightspeed, BookMark) for rapid deployment and business growth.
Provided end-to-end consulting and 1:1 support throughout the business cycle.
Managed a portfolio of 35+ clients, leading 40+ successful eCommerce launches across various industries.
Developed instructional guides to help clients navigate eCommerce tools independently.
Led UX testing and platform migrations to enhance functionality, user experience, and competitiveness.

APPLICATIONS & PROGRAMS